Case story | Training Just add know-how: Danfoss training addresses climate change How can refrigeration professionals comply with the EU F-gas regulation? What technologies can be used to make the transition to compliant refrigerants? And how can professionals specify, install, service, and use these solutions? Innovation and new approaches require know-how, and Danfoss is offering extensive, user-centric content that builds know-how through training, education, and the sharing of knowledge with the company’s partners, customers, and other stakeholders such as policy makers on several platforms. by Rasmus Gissel The consequences of climate change are becoming increasingly clear as floods, droughts, and other forms of extreme weather are making it an important issue on the global agenda. All over the world, authorities are acting on this knowledge, taking steps to counteract climate change by imposing regulations that affect many industries, including refrigeration and air conditioning. In the EU, for example, the F-gas regulation will result in a gradual phase-down of HFC refrigerants by 2030 through quota systems and sectorial bans on high-GWP refrigerants. Manufacturers and other industry professionals are following suit. “Even though different countries have different time frames, changing to more climate-friendly cooling is a global concern,” said Laure Durrbach, Marketing Communication Manager for Danfoss Cooling. Danfoss is a front-runner in the effort to mitigate climate change and is actively supporting the transition to more sustainable refrigeration. The company is working to keep people, products, and the planet cool by offering components that make refrigeration more efficient and economical. They accomplish this by using refrigerants such as CO2 and intelligent control solutions that save energy by accurately adjusting system performance to meet current demand. The reality of climate change needs to be met head-on with knowledge and solutions that mitigate its effects. New technologies developed by Danfoss provide solutions, but also create the need for a higher level of knowledge, and therefore more training and education. Industry professionals understand this and actively seek out resources that give them an overview of what solutions are available as they work to comply with regional, national, and global regulations. Danfoss mobile training unit arrives at a customer site. This unit is currently touring the world, providing hands-on training on CO2 refrigeration solutions. Supporting customers wherever they are This natural interest in knowledge is a key driver behind the training opportunities offered by Danfoss. “When we talk to wholesalers, OEMs, and key accounts, training is one of their most important requests,” said Orysya Birkkjær, Training Manager at Danfoss. “Our customers are interested in knowing how cooling solutions work. Of course, they need fast delivery times and high quality, but they also need to know how it works, what solutions we have, and if we have any tips and tricks. The whole thing is very customer driven.” Danfoss has a long history of supporting its customers through comprehensive training that satisfies the need for know-how on multiple levels. Their aim is to support customers in building their capabilities and acquiring new knowledge. Existing and prospective customers must be aware of how to use Danfoss products, understand the features and value they add, and know how to install and service them.
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