Fact Sheet DrivePro® Remote Monitoring Optimized uptime with efficient remote monitoring To make the best decisions and keep your installed base running at an optimized level, you need facts. With DrivePro® Remote Monitoring, you’ll have a system that provides online information available for monitoring in real time. It collects all the relevant data and analyzes it so that you can resolve issues before they have an impact on your pro- cesses. Data at your fingertips Key drive data and parameters that can be used for a wide range of service actions are backed up safely in a centralized location. They can be accessed via a web portal ensuring simple recovery, for example, in case of drive failure or if a drive needs to be exchanged. Hands-on service In response to a customer request, Danfoss engineers can carry out troubleshooting tasks. Sleep well at night With DrivePro® Remote Monitoring, you can sleep well at night knowing that there’s a powerful system in place watching over your drives and helping to ensure maximum uptime of your processes. Fast response to alerts DrivePro® Remote Monitoring creates an immediate alert in the case of a drive fault. These alerts can be configured as email notifications to ensure they reach you wherever you are. You don’t need to be on site and logged into the web service to receive them. With accurate, real-time measurements and analytics KPIs already available in the cloud, you’ll be able to react quickly, check the status, and find a rapid and accurate resolution. Feature Immediate alerts in case of drive fault Key drive data and parameters stored in cloud Fault data available in the cloud Accurate, real-time measurements and analytics KPIs from the drives Drive parameters are backed up safely in a centralized location Predictive maintenance schemes for key components Troubleshooting by Danfoss engineers Benefit Quick response to issues Fast access to essential information Rapid, accurate resolution Ability to check the status and make the right decisions Simple recovery in case of drive failure or exchange Prevent failures before they occur Confidence of support Stay calm. You’re covered All DrivePro® services offer the comfort of knowing Danfoss Drives takes responsibility for supporting its AC drives products well into the future: • Industry’s longest warranty coverage, up to six years • Spare parts support for up to 10 years beyond discontinuation of a product line • 24/7 delivery • One call, one single point of contact • Certified factory and local technicians • Original equipment replacement parts Fast resolution of issues before they affect the process drivepro.danfoss.com
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