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Danfoss Group Global - Page 2
4 Published by Danfoss A/S Total number printed: 19,550 Address: Danfoss A/S, D11 DK-6430 Nordborg firstname.lastname@example.org Responsible: Markela Dedopoulos Editor: Niels Chr. Larsen Prepress: Metaphor, Jonna Neumayr Photographers: Glenn Simonsen Rasmus Erslev Holt Print: Schweitzer, Vejle 22 18 12 Published in Danish, English, French, Spanish, Polish, Slovenian, German, Chinese and Russian. Printed with vegetable colors on environmentally approved paper. Reproduction only by permission of the Editor and always with acknowledgement to Global Danfoss Global Danfoss April 2012 4 AfTER Gmm. Delivering on results. 12 fESTIVE CHEER. Elaine Cornish saves Christmas for new parents. 14 SIx SIGmA. Machine erector is awarded green belt in error detection. 16 SoCIAl mEDIA. Hans de Groot picks up call for help on Twitter. 18 GlobAl SERVICES. Cheaper operations and more smiles from the customers. 24 lEAD lEVElS. New requirements for drinking water quality lead to challenges. 26 fRom ConTRACT To CuSTomER. Follow a golden thermostat’s route to the consumer. 28 Eu uPDATE. Danfoss hopes for green growth in Europe. 31 AnnuAl REPoRT. Front page photo: Poul Erik Røhr, machine erector at Danfoss Viby. Read the story on p14 (photo: Niels Chr. Larsen). 2