http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/RSS.ashxDanfoss Group Global PagesFri, 03 Feb 2012 13:48:52 +0100http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=1http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=1MAKING MODERN LIVING POSSIBLE Father and son win Man on the Moon • Leaders’ examination in ethics • Reduced energy bills • From contract to customer • Low-committed employees cost millions • 5,000 guests in Nordborg • 100 tons moved in France 1/2012 | A Stakeholder Publication | English edition2012-02-03T13:48:52+01:00http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=2http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=210 Published by Danfoss A/S Total number printed: 19,550 Address: Danfoss A/S, D11 DK-6430 Nordborg globaldanfoss@danfoss.com Responsible: Markela Dedopoulos Editor: Niels Chr. Larsen Prepress: Metaphor, Jonna Neumayr Photographers: Glenn Simonsen Rasmus Erslev Holt Print: Laursen Grafisk A/S 6 16 26 Global Danfoss January 2012 4 REDUCED ENERGY BILLS. Largest factories to cut energy consumption. 6 RETIRING IN STYLE. 62-year-old ends career at Danfoss by winning Man on the Moon. 8 CALCULATION. Low-committed employees cost millions. 12 ETHICS EXAM. Leaders must show they are familiar with ethical guidelines. 14 VISITING. 5,000 guests visit Nordborg headquarters every year. 18 FROM CONTRACT TO CUSTOMER. Follow a frequency converter’s journey to the customer. 20 REFRIGERANTS. Green refrigerants on the move. 26 DOWN UNDER. Work & Leisure Time in Sydney. 28 MOVING. Two factories join forces in France. 31 IT. Focus groups give good advice for Danfoss IT. Front page: Father and son win "Man on the Moon" (photo montage). Published in Danish, English, French, Spanish, Polish, Slovenian, German, Chinese and Russian. Printed with vegetable colors on environmentally approved paper. Reproduction only by permission of the Editor and always with acknowledgement to Global Danfoss 22012-02-03T13:48:52+01:00http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=3http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=3Leader Core & Clear is understood BY CEO NIELS B. CHRISTIANSEN As the Head of a global company such as Danfoss, I am happy to talk with employees around the world as often as possible. What do the production employees in France think about how Danfoss is developing? What’s the American white-collar employee’s view on Core & Clear? Is the strategy easily understandable? And what has it meant to the daily work? Unfortunately, however, with a full calendar, it is obvious that it is not possible for me to enter into a dialogue in that way. And, of course, such talks only render a sense of how things are. They do not give the full picture. But since the launch of Core & Clear two years ago, I have had a good gut feeling that we – no matter in which area of Danfoss we are – have taken on the strategy as being the right direction for Danfoss. We might not have been in every corner of Core & Clear, but we know the main messages. Luckily, this sense is confirmed via the most recent EPS, the 2011 survey regarding employee perception, where some of the questions concerned Core & Clear in particular. The responses generally reflect a positive feedback on Core & Clear. The survey shows that, generally, the employees at Danfoss understand the strategy and agree on the direction. This is particularly so when it comes to the white-collar employees and less so in case of the hourly paid employees, where it seems we are facing the task of explaining the strategy better. It also shows that many employees find it difficult to see how Core & Clear has changed their daily work – and whether the strategy has added more energy. This is another task for the leaders to engage in. That said, the EPS also shows us that the leaders have become better and something very important: that we have fewer uncommitted colleagues. And that is really decisive. In this connection, please refer to the articles on the EPS in this magazine, which for the first time puts a price on how much it really costs on Danfoss’ bottom-line to have employees who are not at all committed. Here, we can all make a contribution by encouraging each other. However, the general picture is that we are scoring well around the world. We have lots of motivated colleagues who are enthusiastic about Danfoss, and who, day in and day out, make that small – or big – difference that is taking us forward. Some businesses and countries are presenting us with challenges, but we are not struggling with huge problems – and that is why we are not implementing shared initiatives, but are making a specific approach to the areas and countries which are problematic. 2010 went well, 2011 was better – and the EPS shows that all on-board have grasped our direction and agree on the course. This bodes well for us becoming Core & Clear by 2015. The responses generally reflect a positive feedback on Core & Clear. 32012-02-03T13:48:52+01:00http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=4http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=4Danfoss aims to save 4.7m Euros on its energy bill – every year Danfoss will cut CO₂ emissions considerably thanks to the most extensive energy project so far. To begin with, the target is to reduce the energy consumption of the 15 largest factories by 20-25 percent. BY ANDERS McCULLOCH Imagine that 10,000 Danish households turned off all their electric appliances. Or picture that exhaust fumes from 9,000 cars were eliminated. Very roughly speaking, this would equal the annual CO₂ emissions that Danfoss is going to save through a new extensive energy project launched recently. The ambition is to cut the energy bill by between 4 and 5.3 million Euros every year. First steps will include reducing the 15 largest factories’ combined energy consumption by 20-25 percent. The responsibility for the project has been assigned to Real Estate at Danfoss Global Services, and here, they say that the initiative is part of the Danfoss climate strategy, 3x25, which means 25 percent less CO₂ and 25 percent more renewable energy by 2025. ”This will be a really important move to fulfill our climate strategy. At the same time, it is good business economy, because we are going to focus on initiatives and investments which are paid back in two to three years,” says Senior Director Jens Christian Hansen, Real Estate. Danfoss Solutions in partnership The project will be carried out in cooperation with the energy-savings company Danfoss Solutions. Currently, the company is conducting energy studies at selected factories in Denmark and the factories in Monterrey, Mexico, and Arkadelphia in USA. The energy studies are set to reveal how much can be saved annually at each site – and how. ”First, we will concentrate on the most energyconsuming factories. Often, this is where the biggest savings are obtained in the easiest and quickest way. But, local commitment and support for the project is important for us to reach our target,” explains Jens Christian Hansen. It is possible to obtain major savings. This is proven by the experiences gained at Danfoss Power Electronics’ factory in Gråsten, Denmark, which since 2008, has worked to identify possible energy and CO₂ savings. In 2009, the factory began to cooperate with Danfoss Solutions to reduce the factory’s consumption. Today, they have managed to shave 376,000 Euros off the energy bill, and approximately 1,500 tons less CO₂ is emitted compared to 2009. People use more power at work The energy savings in Gråsten were obtained, because they have become even better at recovering heat, among other things, and because they have invested in much more efficient ventilation systems and less powerconsuming lighting. Moreover, the factory has installed 25 energy meters which map each department’s consumption using the software ‘Montage’ made by Danfoss Solutions. “And other projects have shown us that part of the savings come from changing the habits of employees. People do not think ‘energy’ when they are at work, and that is because they are not the ones who are going to pay for the electricity. This means that we use about ten times more power at work than we do at home,” says Anders Nissen from Danfoss Solutions, which has headed the project in Gråsten. However, the new energy project will not only be rolled out in the Danfoss factories. Meters and software will be installed in every corner of Danfoss – ranging from factories to sales offices. “The new system will give us a constant overview so that we will be able to act fast and rectify things, if something turns in the wrong direction,” says Jens Christian Hansen. 42012-02-03T13:48:52+01:00http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=5http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=5First, we will concentrate on the most energyconsuming factories. Jens Chr. Hansen Facts The places that have been selected: • Firstly, pilot projects will run at selected factories in Denmark (Viby, Silkeborg, Kolding, Vejle, Rødekro and two sites in Nordborg). In addition, pilots will run in Monterrey in Mexico and Arkadelphia in USA. • The next round includes the factories in Lyon in France, Wuqing and Haiyan in China and Loves Park in the USA which will be scrutinized for energy savings. 52012-02-03T13:48:52+01:00http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=6http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=6 In future, Elvin Clausen will spend time on his mountain bike in the woods near his home and travelling.  Team Core, Clear, Cash: Tina Holst Helledie, Strategic Market Analyst, Franz Søndergaard Schütt, Project Leader, Anders Ø. Clausen, Elvin Clausen. 62012-02-03T13:48:52+01:00http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=7http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=7Elvin took the prize seven days before retirement Elvin Clausen ended his 36-year career at Danfoss by winning Man on the Moon – together with his son. BY LENE ILSØE NIELSEN ”This is my final project at Danfoss. It is a fantastic feeling to win after all the hard work we did in our team,” says Elvin Clausen, aged 62. In December last year, he came in first in the Man on the Moon competition with his son and two others who together made up the team called Core, Clear, Cash. The MOM win was a fine end to a long career and on Elvin’s last day, the Chairman of the Danfoss Board, Jørgen M. Clausen, thanked him for his 36 years with Danfoss. ”I got a lump in my throat and was very touched. I was saying goodbye to an entire life spent here. I not only worked at Danfoss, I also felt like Danfoss,” he said. Over the past ten years, he was a Sales Manager at Burner Components for the Nordic and Baltic countries. Previously, he was a Sales Manager in Denmark, and throughout his career he sold heating division products and maintained close contact with the industry in Denmark. Barely had the thrill of the competition worn off, before it was time for Elvin Clausen to leave. The following week he was meant to pack his things in the office before retiring. So, he said ‘no thanks’ when he received the prize handed over to the winners of the Man on the Moon competition: a one-week stay at MIT, the entrepreneurial university in Boston, USA. As he put it: ”I do not need to include it on my resume, and it is a very expensive course.” His son, Anders Ø. Clausen, says it had been a real pleasure to work with his father. ”He makes me proud and it was something special winning together with him. We have dealt with the task in a very professional manner and consulted each other along the way. Our family often remarks that we should stop talking so much about Danfoss. We are both very consumed by it,” he says. Anders Ø. Clausen is a Design Specialist and has been part of the team designing the new living thermostats. Across the kitchen table The idea for establishing the ’Core, Clear, Cash’ team emerged in the spring last year at Elvin’s home over the kitchen table when the family had one of their regular Sunday dinners. They began talking about how to tempt customers to replace their thermostats with new ones. An obvious way to do this would be to have the service technicians, whom homeowners trust, ’do the sales work’ on behalf of Danfoss. Every year, service technicians pay numerous homes a visit to replace a Danfoss oil nozzle, and those visits could be used as a chance to sell more Danfoss products. The new service concept is being tested in Denmark. 72012-02-03T13:48:52+01:00http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=8http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=8The price of lowcommitted employees: 25m Euros per year EPS 2011: Employee engagement is on the increase at Danfoss, but 15 percent still say they feel unmotivated. New calculations show that this is costly. The solution is to develop our leaders. BY ANDERS McCULLOCH While more and more employees willingly make that extra effort for the benefit of Danfoss, this year’s employee perception survey (EPS) also reveals that 15 percent of employees are low-committed or dissatisfied. These ‘disaffected’, or ‘switched-off’ employees, as they are called in the EPS, have a negative impact on the bottom-line. This is revealed by a new calculation made by Corporate Human Resources for the survey. This is the first time that a price has been put on how much those two employee categories – the ‘disaffected’ and the ‘switched-off’ – cost on the bottom-line. And in its analysis, Human Resources establishes that a rather significant profit can be gained if Danfoss increases the level of motivation among those who do not feel motivated. To be more exact, the figure is 24.7 million Euros every year. Low-committed are 20% less productive The calculation is based on figures from a survey conducted by the Corporate Leadership Council, an analysis institute. In 2004, the council investigated the level of engagement among 50,000 employees at 59 global organizations. The survey concluded that the highly committed best employees were around 20 percent more productive than their low-committed colleagues. Or, put differently, for every time the low-committed solved four tasks, the highly committed solved five. And this figure is even a low estimate because other surveys have documented an even bigger difference in productivity among the two employee types. The difference between solving five and four tasks corresponds to 577 full-time jobs annually at Danfoss, if you base the calculation on key figures from 2010. The potential value of those 577 wasted positions, with average wage expenses in 2010 of almost 42,900 Euros, is 24.7 million Euros. ”And, of course, such a large figure reflects the fact that there is huge potential in motivating and engaging the employees who do not feel so motivated,” says Vice President, Anna Marie Højte Stenbæk, Human Resources. Developing our leaders She points to the fact that part of the solution involves improving the skills of the leaders. Maybe unsurprisingly, the EPS also shows an obvious connection between weak leadership and the number of low-committed and dissatisfied employees. In fact, 42 percent of the employees who consider their leader to be weak are either ‘disaffected’ or ‘switched-off’. In other words, good leaders create motivated employees and weak leaders lead to unmotivated employees. “This is a task that we need to solve. We should intensify our efforts in leadership training and maintain our strong focus on performance management in order to improve those weaker leaders and, as a result, increase employee engagement,” says Anna Marie Højte Stenbæk. . . Danfoss CC Commercial Compressors DEN District Energy HS Heating Solutions PE Power Electronics RC Refrigeration and A/C Controls GS Global Services 21% [+5] 11% [+6] 18% [+3] 19% [+6] 24% [+8] 25% [+4] 28% [+6] 21% [+5] 11% [+6] 18% [+3] 19% [+6] 24% [+8] 25% [+4] 28% [+6] 49% [+1] 55% [0] 49% [+1] 54% [+4] 57% [+8] 57% [-2] 55% [-2] 54% [-7] 55% [0] 13% [0] 54% [+4] 57% [+8] 8% [-1] 10% [0] 10% [-3] 6% [-2] 9% 8% [-3] [-1] 6% [-2] 9% [-3] Fiery advocates Solid citizens Zappers Disaffected Switched-off . . 13% 17% 10% [0] [+4] [0] 6% [-3] 11% 10% [-4][-3] 6% [-3] 17% [+4] 11% [-4] . . . . 10% 6% [-2] [-1] 57% [-2] 55% [-2] 54% [-7] 10% 10% 6% 10% million Euros for every one percent decrease [-11][-2] [-1] 1.6 [-11] 7% every 6% 6% time the group of low-committed employees is reduced by [-1] [-3] [-2] . . 7% 6% 6% [-1] [-3] [-2] 6% 6% 8% [0] [-2] [0] 7% 6% 5% [+1] [+2] [-2] Danfoss can increase its profit by 1.6 million Euros annually . . one percent. Th2012-02-03T13:48:52+01:00http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=9http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=9Facts How Corporate Human Resources calculated the 24.7 million Euros figure (key figures are from 2010 and do not include Sauer-Danfoss): 15% (low-committed employees) × 19,231 (employees in 2010) × 20% (productivity loss) × 319,000 DKK (average global salary cost per employee in 2010) = 184m DKK = 24.7m Euros. 92012-02-03T13:48:52+01:00http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=10http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=10A year of records Employee engagement at Danfoss is at the highest level ever measured. The number of so-called ‘fiery advocates’ has increased and the leaders are evaluated in positive terms. This is all revealed in this year’s EPS survey. However, there are still challenges that need to be addressed. BY ANDERS McCULLOCH We are willing to stay an hour longer at work to finish a task. And when we have a cup of coffee with the neighbor at the weekend, we have a lot of praise for Danfoss. These are two of the conclusions from this year’s employee perception survey, the EPS. The survey also shows the several important areas that have improved in 2011. Most notably, our engagement is 76 on a scale of 0-100. This amounts to an increase of four points compared with 2010 – and the highest level measured to date. Meanwhile, the number of dedicated employees has risen, which means that one out of every five employees today is a ‘fiery advocate’ – proud of working for Danfoss and ready to make an extra effort. 102012-02-03T13:48:52+01:00http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=11http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=11We do what we are saying and people can see that it works. Anna Marie Højte Stenbæk Facts A record-high number of employees have responded to the Employee Perception Survey (EPS) 2011: 16,000 employees were asked to participate and 91 percent chose to take part in the survey. By comparison, the response rate in 2007 was 79 percent, when an equal number of employees were asked to fill in the questionnaire. “It is a fantastically impressive result, especially when taking into account the fact that a record number of people answered the survey,” says Anna Marie Højte Stenbæk, Vice President at Corporate Human Resources. “You could almost say that this is the year for records, and I am pleased that employee engagement is evenly distributed over age and gender.” A clear strategy motivates… With a few exceptions, most of the business areas are showing progress. In fact, progress is so significant that in some areas Danfoss is ’best in class’ compared with 11 other global companies who have their headquarters in Denmark. This particularly applies to the leadership. In fact 41 percent of all Danfoss employees regard their leader as ‘exceptional’. Anna Marie Højte Stenbæk puts the positive results down to the impact of Core & Clear. The strategy has created clarity at a time when markets are characterized by uncertainty, by offering a clear direction and transparent answers. “I believe this is what is reflected by the scores. We do what we are saying and people can see that it works. This is what helps motivate the employees and creates a positive company culture,” she says. …but challenges still remain The employees’ understanding of Core & Clear in itself is a sign of improvement. The employees have been asked whether they have understood what Core & Clear is about and the overall feedback is a resounding ‘yes’. But despite an improved understanding of the strategy and decent evaluations of the leaders, the survey also reflects that Danfoss is facing challenges. Paradoxically, these challenges are linked to leadership and Core & Clear. There are still some leaders who are not performing well enough in the eyes of the employees. There are 15 percent of managers who have been evaluated as ’weak leaders’, based on professional and leadership skills. This is five points more than the figure scored by the best-performing global Danish companies. At the same time, the strategy remains unclear to employees in some areas. “And this is not good enough. Clearly, we must take action in this regard; for example implementing leader training, and this is something that the divisions need to be pay attention to in future,” says Anna Marie Højte Stenbæk. 112012-02-03T13:48:52+01:00http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=12http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=12T WO OU IN AT Y E E S . RE . I’LL T WEE KS AN E XOTIC YOU TO NE R . . . DIN .Ehm, exotic dinner. Well, I am not sure I will be hungry in two weeks’ time. Sitting for an ethics exam Leaders at Danfoss are going to take a course in the ethical rules contained in the Danfoss Ethics Handbook. BY NIELS CHR. LARSEN “Are agreements entered into with competitors: 1) OK, because they are an advantage for Danfoss and the industry as a whole, 2) OK, if my manager has approved them, 3) prohibited.” This is one of the questions that 700 of Danfoss’ top leaders have answered as part of an ethics e-learning course. The test concludes an hour of training in the dilemmas and ethical issues that leaders could face. The training is aimed at both sharpening their knowledge about the ethical rules and also making them more aware of how they can approach a ‘gray area’, where they should pause and, possibly, consult their leader. The questions are across a wide spectrum. Which gifts are you allowed to accept? Which events can you invite business contacts to? Is a trip to a Formula 1 race in South Africa OK; all expenses paid? And how about recruitment? Is it really OK to disregard the best-qualified – female – candidate, because you believe she will be met with resistance in a market dominated by men? In his comment on the course, CEO Niels B. Christiansen emphasizes that ethics is an integral part of business activity at Danfoss. In fact, it pays to conduct yourself in an ethically responsible manner, because customers will want to place orders at companies that behave decently. “Moreover, breaking rules and ignoring legislation is costly – both in terms of reputation and money. The recent competition case regarding Danfoss Household Compressors is a sad and distressing reminder of this fact,” says Niels B. Christiansen, who also highlights the fact that violation of the rules may have major personal consequences. In 2010, 40 employees were made redundant for this reason. In addition to the 700 leaders who have already passed the ethics exam, 1,500 leaders will receive the material in February. Facts • If a leader has more than two wrong answers out of ten, he will, at first, fail. If the leader repeatedly fails the test, he or she will be asked to take the course once again. • Responses from the leaders who have completed the test are very positive with 99 percent recommending that others take the test. • A few responses said that some of the case stories seemed a bit contrived but, in fact, all of the case stories are based on real incidents! 122012-02-03T13:48:52+01:00http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=13http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=13Heat pump is best in test The heat pump DHP-AQ from Danfoss is the winner of a test made by the Swedish government agency for national energy policy issues, the Swedish Energy Agency. Out of the 11 air/water heat pumps tested, DHPAQ is the product that provides the biggest overall cost savings. This is made possible by having the highest Seasonal Performance Factor (SPF) – a value that describes how efficient a heat pump is over a full year, where both warm and cold periods are counted, and the hot water production is included. Donation to poor families Melissa Adkins, Strategic Purchaser in Danfoss Power Electronics, Loves Park, USA, and seven of her colleagues did not mind the rain when they recently spent three hours on a parking lot handing out boxes of food to poor families. Once a month, a truck comes by the area with meat, bread, and other food stuffs sponsored by the church or local companies. “Danfoss volunteered to buy the food this time so we volunteered to distribute it. And there are many needy families because the unemployment rate is high. I was happy to help, but also left afterwards feeling a sense of humility,” says Melissa Adkins. Second home market celebrated 15th anniversary 15 years have passed since Danfoss’ first factory in China opened its doors in Wuqing. Now, the company has seven factories, 15 offices, and a massive distribution network in the country. And that was the reason why members of the Danfoss Executive Committee, Denmark’s ambassador to China and 200 Danfoss employees met to celebrate. Since the first factory in Wuqing opened, the Chinese organization has aimed at making China Danfoss’ second home market. Award for energy+ house Once a year, the Confederation of Danish Industry (DI) celebrates a company or a person that has shown special dedication to promoting cooperation and innovation in the building materials construction sector. For the second year in a row, Danfoss won the award for the most innovative cooperation between companies. This year, the award was given for a house which produces more energy than an average family living in it would consume. The winning project is called Energy+ House and is the result of a close cooperation between Danfoss, Skovbo Huse, a construction company, and Zeteco, a solar panels producer. Danfoss has supplied the products from two different business units within Danfoss Heating Solutions. Products from Danfoss Solar Inverters were also part of the solution. 132012-02-03T13:48:52+01:00http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=14http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=14142012-02-03T13:48:52+01:00http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=15http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=15“Wow, do we get to see the Board Chairman’s office? …” Five thousand guests are shown around Danfoss headquarters in Nordborg every year. They are crazy about Mads Clausen’s old office and an old elevator. BY NIELS CHR. LARSEN It is the best way to promote our products and it is an investment that we are paid back many times. Vadim Sokolov ”And it was Mads who shot the lion, and Bitten shot the jaguar, but nobody shot the baby giraffe. It died in a zoo.” The guide from Danfoss’ Visitor Service function tells many a good story from Danfoss’ 78-year history and guests look around curiously and take several snapshots for their photo albums. We are in the old office of Danfoss founder Mads Clausen on the 11th floor in the A-building in Nordborg, the Danfoss group’s headquarters. Outside, it is a clammy and cold winter day, but in here, there is the African savannah on the back wall. A dangerouslooking lion is on the floor in the corner and the bright eyes of a jaguar appear from under the living room plants. Very much against his will, Mads Clausen moved into the office in 1962. He would have preferred to keep his old one on the first floor of the farmhouse where he was born, not far from the A-building, the guide says. However, his management team members did not think that an office measuring 20 square meters and which was previously his childhood room was appropriate, considering he was the Head of a company numbering 5,500 employees, we are told. In a time warp So he surrendered. The new office was arranged very personally – with clear traces of the Africa that both Mads and Bitten liked so much – but he only used it for four years. Mads Clausen died in 1966, and it has been left untouched since then – like a time warp – and this is how it largely remains, even though his son, Jørgen M. Clausen, moved in in 2008. He has added a computer and a small cupboard, that’s all. Today, Jørgen M. Clausen is the Chairman of the Danfoss Board but he willingly lets guests have a look inside the historical room when he is not in Nordborg, as is the case today. The office is a popular place to visit, says the host of the day: Vadim Sokolov. He is the Regional Sales Department Manager and is the guide of this group of Russian customers who have travelled all the way from Siberia to take a closer look at Danfoss. In 2011 alone, he has accompanied five of the ten Russian groups who came to Nordborg. A tour usually takes three to four days, including a visit to a Danfoss factory, a tour of the headquarters in Nordborg and a little sightseeing in Copenhagen. ”There is no business, if there is no mutual trust. We make connections on a trip like this. It is the best way to promote our products and it is an investment that we are paid back many times,” he says while the visitors are snapping away and posing next to the lion. A long history proves quality Most of the guests today are from the mining industry and, typically, they are in charge of their companies’ energy facilities. First and foremost, they are in Denmark to take a closer look at the production of Danfoss frequency converters, which can reduce their energy bills. One of them is Sergey Morozov, who works with the degasification of coal mines. ”The most interesting thing for me up till now has been to see how the frequency converters are produced in Gråsten, and what they do to tackle quality. There is no doubt that Danfoss stands for quality and that’s also proved by its long history,” he says. The whistle-stop tour has gradually come to an end – and the group takes the paternoster lift down; it is an open elevator which dates back to when the A-building was built. Next stop is the old childhood farmhouse where they will see the beautiful wooden ceilings, among other things. The ceilings were made by Russian prisoners after World War I to show their gratitude that they had been treated so well on the farm, which at the time was located in a German area. Later, they will visit the old wi2012-02-03T13:48:52+01:00http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=16http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=16More than a PowerPoint presentation With between 4,500-5,000 guests a year, of which 40 percent are from outside Denmark; all new ambassadors in Denmark; and the hosting, in April, of all the EU ambassadors in connection with the Danish chairmanship of the EU, the Visitor Service function in Nordborg has a full calendar, and it finds it important that guests are given a special experience. ”We try to give our guests something else to take home with them, other than the traditional visit to Reception and a PowerPoint presentation,” says Chrestine Hermansen, one of the two employees who make up Danfoss Visitor Service. She finds it important that the guests get a strong sense of the roots of Danfoss and the values that Mads Clausen embodied. The entrepreneurial urge, but also the social commitment, which is personified through the wedding picture of Mads and Bitten Clausen: two people with a background that says you should help others, if you can. But also that any help should be forward-looking, meaning it should be based on the principle that it is better to give someone a fishing rod instead of three fish. ”It is fantastic that we can talk about such a long and strong history. That is something that the guests appreciate. A major customer once said, 'We knew you had good products, but not that you had culture'," says Chrestine Hermansen. Up until the turn of the year, she and Georg Meister made up Visitor Service, but she now has a new co-worker. Georg has transferred to Danfoss Historical Archives, which keeps tracks of Danfoss’ history. Jan Petersen, who is a long-standing Danfoss employee and has previously worked at Drives and what was then RA, among others, is the new head of the Visitor Service function. 2 3 162012-02-03T13:48:52+01:00http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=17http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=171 Highlights in Nordborg 1. Vantage point. The glass tower offers a view over all of Danfoss Nordborg, the technology park Danfoss Universe and large parts of the island of Als. 2. Photo of Mads. A photo of the bust of Mads Clausen is always popular. 3. The elevator. The paternoster, as it is called, is made of a chain of open cubicles. It circulates slowly without stopping. Paternosters were widespread throughout the first half of the 20th century because they could carry more passengers than ordinary elevators. 4. The Mill. Havnbjerg Mill ground grain until 1962 and was later acquired and refurbished by the Fabrikant Mads Clausen Foundation. 5. The boy’s room. This is where Mads Clausen did his first experiments with the refrigeration valve, a modern version of which is still being produced in Nordborg today. And this is where he ran the group until 1962. 6. The cane. One of the anecdotes about Mads Clausen is that he went for a walk every evening through the production rooms. If there was something which needed to be noted, he placed his cane on the desk, and the employee had to bring the cane back to its owner the next day. 4 5 6 172012-02-03T13:48:52+01:00http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=18http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=18The specification. Jill Walsh, Customer Service Representative in Milwaukee, is the one who receives the order specification from Trane. She enters the data from the order documents into Danfoss’ ordering system, so that all the parts needed for the product are ready for production. Among other things, Jill adds the color code of the cabinet and the motor code numbers into the ordering system. Once all of the required data is entered, her colleagues in Loves Park can begin to build the order to specifications. Jill Walsh has been with Danfoss since 1997. 2   The salesman. Jerry Kavaloski, Application and Technology Manager, has been with Danfoss for 1 one year. In this role, Jerry supports the sale of large horsepower VFDs for chiller systems. His primary customer is Trane Chiller Group – a department that buys Trane branded TR200 drives from Danfoss. The chiller drive needs to be installed in a hospital in Des Moines, Iowa. Jerry Kavaloski gives technical support via the phone from his home in Winona, Minnesota, which, as it happens, is also his place of work. He spends the first week of each month at either Milwaukee or Loves Park to keep in touch with his colleagues.  System test. Josh Rose, Electronic Technician, Danfoss Loves Park, is testing the entire system, 5 which is now made up of several frequency converters, before sending it on to final assembly. This concludes four days of production at Loves Park, and work can now continue at the factory in Milwaukee, where the cabinets will undergo final assembly. 182012-02-03T13:48:52+01:00http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=19http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=193  Panel construction. Work has started in Loves Park, and the panel for the frequency converter is so big that Electromechanical Assemblers Letie Phipps and Mike Geoghegan have to stand inside the cabinet to assemble the many wires using a screwdriver. The cabinet measures 3.8 meters long by 2.2 meters high and is 60 centimeters deep. Functional test. Shane Quickly, Electromechanical Assembler, has just grabbed the frequency converter after it underwent thorough scrutiny in the test crane. The equipment is tested for all its functions and he now sends it on to the next work station. 4  BY LENE ILSØE NIELSEN What happens when a customer orders a 1,660-kilo frequency converter? We have taken a closer look at the process behind supplying an ‘F-frame high power drive’, one of the biggest products that Danfoss Power Electronics in the USA offers. Follow the product through production…  Finished work. The work is complete. The 6 finished product is ready to be packed and distributed to the customer. Final assembly took place at the Milwaukee plant over the course of four working days. Here, Pao Xiong, Electronic Assembler, is in front of the finished F-frame high power drive. He added the drive to the panel and completed all electrical and mechanical assembly. Eight weeks have passed since the order was placed on October 5 – which includes eight days at the two Danfoss factories in Loves Park and Milwaukee. The order was shipped the day the customer requested. 7 Installation. The system is ready to control refrigeration. The hospital in Des Moines, Iowa, now has a remote chiller drive installed. The system cools the building using water vaporization, a cheap way of airconditioning. Installer Brian Dugan from Trane has installed the system at the hospital. 192012-02-03T13:48:52+01:00http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=20http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=20GREEN REFRIGERANTS Green refrigerants gaining ground Traditional refrigerants’ contribution to global warming must be reduced. This creates a tailwind for refrigerants with minimal effect on the earth’s climate – and for Danfoss, which has the necessary components ready. BY OLE KANSTRUP So, Danfoss intends to be at the forefront; delivering to several of the large OEM customers’ projects. They know we will be ready to deliver. Torben Funder-Kristensen In a 21,000 square meter hall with frozen meat and cold cuts near Århus, Denmark, Danfoss components are in operation around the clock. The hall is supermarket chain Netto’s fresh foods warehouse and the Danfoss components – pressure transmitters, electronic valves and ADAP Kool® controls – are making sure that the refrigeration system is always working optimally and consuming the least possible electricity. This is one example of Danfoss having supplied components for refrigeration systems that run on climate-friendly refrigerants with low global warming potential (GWP) – in this case, CO₂. These systems often operate at higher pressures than standard refrigeration systems, which places special demands on the robustness of the components. Danfoss has the widest range of exactly these kinds of components on the market, and they are likely to turn into good business over the next few years. ”Danfoss’ position is unique, so the possibilities are very big and could result in significant gain on the bottom-line. Good business can be made from this at RC, CC and HS, which are all producing components or systems with refrigerants,” says Torben Funder-Kristensen, Head of Public & Industry Affairs at RC, Nordborg. He has more than ten years of experience in development of refrigerants. The future is green There is a simple reason behind these positive prospects. Green refrigerants with low effect on global warming are gaining ground because governments worldwide are negotiating an agreement to limit the use of traditional HFC refrigerants. Scientists refer to them as ”potent greenhouse gases” because they have a very high greenhouse effect – often several thousand times higher than CO₂, among others. If the agreement is reached, the world’s refrigeration and air-conditioning manufacturers would speed up the development of systems using climate-friendly refrigerants. And they will be on the lookout for components that are compatible with these systems. ”So, Danfoss intends to be at the forefront; delivering to several of the large OEM customers’ projects. They know we will be ready to deliver,” says Torben FunderKristensen. 202012-02-03T13:48:52+01:00http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=21http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=21Facts Green refrigerants include, for example, CO₂, hydrocarbons, and ammonia. They are natural refrigerants, but the synthetic ones can also be environmentallyfriendly. Danfoss has developed valves, sensors, controllers, compressors, heat exchangers, heat pumps and control systems which can run on climatefriendly refrigerants. 212012-02-03T13:48:52+01:00http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=22http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=22GREEN REFRIGERANTS 222012-02-03T13:48:52+01:00http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=23http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=23Not as easy as changing your detergent In the world of refrigerants, it is difficult to find out which are good and which are bad. So it is an uphill climb when the world’s governments are negotiating how to get the refrigeration and air-conditioning industry to reduce their contribution to global warming. If you want an easy conscience while you are wearing clean clothes, you should throw out your old detergent that contains a bleaching agent and buy one that is environmentally friendly instead. It will only be slightly more expensive and the washing machine won’t mind. So, if the HFC refrigerants used by most of the refrigeration and air-conditioning systems worldwide increase global warming, why don’t we just apply the same approach? Throw out the old refrigerants and fill systems with environmentally-friendly ones? Unfortunately, it’s not that easy. Refrigerants come in many types and present numerous advantages and disadvantages within various refrigeration applications. This is also is what makes it so difficult for governments worldwide, which negotiate every year to find out how to reduce the industry’s contribution to global warming, while also agreeing on the best method of approach. And while the environmental organizations, the politicians, and not least, the industrial and developing countries, are negotiating, the climate temperature is increasing. But, let’s go on a trip into the world of refrigerants before opening the doors on the negotiations.  232012-02-03T13:48:52+01:00http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=24http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=24GREEN REFRIGERANTS Most countries agree that it is time to take action. Robert Wilkins Jungle of pros and cons Every time you take a cold soda out of the fridge or enter a cooled cinema during summer, a refrigerant has been at work. They make up the blood of every refrigeration system. The outdated refrigerants known as CFCs were both harmful to the ozone layer and increased global warming, so they were prohibited. Others, that create minor damage to the ozone layer, are being phased out now. That leaves common HFCs, the most widespread, and a number of green refrigerants with very low effect on global warming. HFCs are not ozone-depleting, but they still contribute to global warming. Others, such as CO₂ and hydrocarbons, do not. That is why they are called climate-friendly and are gaining ground. However, there are downsides as well. Efficient use can be made of CO₂ in supermarkets, but it loses its efficiency in warm climates. Therefore, currently, it is mostly used in areas such as Canada, Scandinavia, and some states of northern USA. Hydrocarbons are flammable and are not allowed in systems which require large amounts of refrigerant. On the other hand, they are becoming more widespread in fridges and freezers for home use where the amount of refrigerant is so small that the risk of fire is minimized. But neither CO₂ nor hydrocarbons are appropriate for most air-conditioning systems. These still require HFCs, which until now are the only efficient refrigerants used in these systems. So it is a complex matter, finding out which knobs to turn if you want to do the environment a favor and not do without refrigerators and air-conditioning systems. That brings us back to the negotiations among the world’s governments. They are convened annually by the UN and aim to broker an agreement to cut the use of HFC refrigerants through the Montreal Protocol. It became effective in 1989, and it was exactly the initiative that so effectively prohibited the use of the hazardous CFCs. Points to a compromise Other factors further complicate negotiations: the fact that it would be very expensive to shift away from HFCs because new refrigeration and air-conditioning systems would have to be developed. This is part of the reason why a few developing countries take a negative approach in the negotiations. Prohibition would mean they would have to contribute to paying the bill for being green. On the other hand there are the environmental organizations and some politicians who are demanding a complete ban on the use of HFC refrigerants. This is an element that further complicates the situation in that it may make some of the developing countries dig their heels in. Yet, there is hope that the countries will reach consensus in the form of an agreement to cut HFCs by 80-85 percent over the coming years and that developed countries will provide some of the financial means to help the developing ones. At least this is the view of Vice President, Public & Industry Affairs, USA, Robert Wilkins. He is one of Danfoss’ refrigerant policy experts and an advisor to Danfoss’ divisions, public authorities and customers. ”If none of the parties are too unyielding, I believe it will come through within the next two or three years. Most countries agree that it is time to take action. And a compromise would be practically feasible and be a major advantage to industry and the environment,” says Wilkins. The latest formal negotiations took place in November in Indonesia. Many countries, led by Canada, EU, Mexico, Micronesia, and USA strongly support the proposal and an increasing number of other countries are giving their support. China and India are strongly opposed, followed by a few others. 242012-02-03T13:48:52+01:00http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=25http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=25Facts The refrigeration and air-conditioning industry has a direct and an indirect impact on global warming. The direct impact makes up about 20 percent and happens through leakage of refrigerants. The indirect impact constitutes the other 80 percent and depends on the degree of energy efficiency of the refrigeration system, and whether it is supplied with power from solar cells or a traditional coal-fired power plant. The GOOD and the BAD The greenhouse effect of refrigerants is calculated as the figure GWP: Global Warming Potential. The higher the figure, the greater is the impact on global warming. CO₂ scores a 1, while common HFC gases are between 1,300 and 4,000 on average. A ban has already been put on the most harmful CFC gases. All of the remaining ones have both advantages and disadvantages, and that also goes for the HFCs. The traditional ones: They come in multiple numbers divided into three main categories. Environmentally-friendly refrigerants with low impact on global warming: many different types are available. The most widespread are: The CFCs: non-toxic, non-flammable and very efficient, but their GWP is 11,000 and they destroy the ozone layer. They were banned for use in all new refrigeration systems through the adoption of the UN Montreal Protocol in 1989. The HCFCs: non-toxic, non-flammable and efficient refrigerants. They can be used for both air-conditioning and refrigeration systems but are harmful to the ozone layer and affect global warming. Under the Montreal protocol, countries worldwide have therefore committed to phase out the HCFCs by 2040. The HFCs: non-toxic, efficient and, as a rule, non-flammable and can be used in both air-conditioning and refrigeration systems. They are not harmful to the ozone layer, but still have a comparatively large impact on global warming. Governments of the world are therefore negotiating under the auspices of the UN to reach an agreement to reduce their use. CO₂: Natural, non-toxic, non-flammable, not harmful to the ozone layer and has a GWP of 1. It is increasingly used as a refrigerant in areas with a relatively cold climate, such as Scandinavia. In warm climates, its efficiency deteriorates and it becomes more powerconsuming. It is generally not suitable for air-conditioning systems. Hydrocarbons: Natural, non-toxic and efficient, but flammable. Therefore, they are mostly used in small refrigeration systems, such as refrigerators which run on a very small quantity and the risk of a fire is therefore reduced. They are not used in air-conditioning systems which require large amounts of refrigerant. Ammonia: Natural, very efficient, does not harm the ozone layer, and has a low impact on global warming. It is, however, toxic and flammable, but due to its efficiency it is widely used in industrial applications where operation is handled by specially authorized personnel. New synthetics: several American and European companies have come a long way in the development of new synthetic refrigerants called HFOs which do not add to global warming. They are currently being commercialized. 252012-02-03T13:48:52+01:00http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=26http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=26Job & Leisure Time in Sydney O₂ as low C lives – h Coles y il m fa m Saund missions fro the e ere the area wh tion of energy ystem runs on frigerant CO₂ e th – g l s re c il in n u H p o d e p ti s re o u ra e e o nd natural sh Green ping mall in R involved in th ter. The refrig erant and the lighting bill, a Indy n n p s. e e e ig o e c e th h v fr e b s ri ff re has ss d The in th nt o ary ns. Indy located gas as its prim e cut 30 perce , using Danfo 2004. Today, m emissio rket, which is v in C a te a F g sys a ly HC trols h ustrali Superm entally-friend r, Danfoss con air-conditionin n system in A o e m e v ti n o th o ra f ir re e o v o l ig n o fr e .M t CO₂ re ondary ed contr as a sec step is improv tion of the firs ntrols. c o t u c x s tr e s s n con the anfo rt in the s with D took pa 30-35 system re there a Green knowledge for the young ones Indy has been highly involved in the setting up of the CO₂ system at Western Sydney Green Skills Hub, where craftsman apprentices can learn how this kind of systems work. Once a month, he passes on his knowledge to the youngsters. There are two more such centers in Australia. It is Indy’s dream for all major cities to have their own center. Here he is with Ian Wilson, Director at Strathbrook Industrial Services, which headed the setting up of the refrigeration system. 262012-02-03T13:48:52+01:00http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=27http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=27BY NIELS CHR. LARSEN Inderpal Saund, 33, grew up in Leeds, in the UK, but arrived in Australia at the age of 16. Since 2004, he has been with Danfoss in Sydney, where he is the Sales Manager of Food Retail. Indy, as his colleagues call him, is a trained craftsman and he is not afraid to put on a boiler suit if a refrigeration system in a supermarket is acting up. He has also complemented his certificate of apprenticeship and diploma in process controls. It’s in the blood Indy’s father, Sukhwinder Saund, is also in the refrigeration business in Australia, and father and son used to work at the same company. As the head of the family, Sukhwinder has the right to wear a white turban, but this is inconvenient when you have your hands down a cooling system, so he prefers a black one when he is at work. Four meters of turban The four meters of turban covers Indy’s long hair – which has never been cut – and every morning, he puts on a clean one. The turban is one of the characteristics of the Sikh religion. On the wall behind Indy is a picture of the first and tenth guru. The religion developed in Punjab in North India in the 15th century. Sikhs believe there is one God, which is shapeless, invisible and timeless. Global family Three years ago, the family bought their house, which is situated west of Sydney. It is in a green area, and there is a school nearby. Previously, Indy’s wife, Parminder, worked at TNT, but is now a housewife and looks after their children. This is a financially better solution. Parminder comes from Delhi in India. Indy’s father is also from Punjab, India, but his mother is from Kenya, though also of Indian descent. The photo also shows their son, Harkirat, and daughter Avnee. Two-year-old Manraj was taking a nap when the photo was taken. All the children were born in Australia. i are time ith Punjab DJ in his sp time, Indy is a DJ w s and private b re lu a c In his sp and y play at ludes R&B asters. The Groove M their repertoire inc llywood o d parties, an Punjab and Indian B lmost ten a r m o fo fr d c e si mu rform e says. dy has pe movies. In reat way to relax, h g years. It’s a Experienced colleagues In November, Danfoss in Australia celebrated its 25th year as an independent company. Sales Manager Peter O’Neill has been there right from the start. On the whole, Indy has several colleagues with many years’ experience at the office in Sydney. Robert Knight has been with Danfoss for almost 15 years. The 15 employees in the office come from Danfoss Power Electronics, Danfoss Refrigeration & Air Conditioning and Global Services. 272012-02-03T13:48:52+01:00http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=28http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=28A6 The compressor factories in France are being combined. Equipment weighing tons has been moved nine kilometers. BY LENE ILSØE NIELSEN 100 tons on the truck In October, four large trucks filled with 100 tons of equipment were the first to pass through the gates of the Anse factory and drive the 9km to the neighboring factory in Reyrieux. The two Danfoss Commercial Compressor factories in Southern France have run a parallel production of scroll and reciprocating compressors over the past few years, but in future, both production lines will be located in Reyrieux. All activities are being gathered under one roof. A46 A46 A6 282012-02-03T13:48:52+01:00http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=29http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=29Facts From debris to a new factory: twenty trucks supplied 130 cubic meters of concrete for the new floor. Production began shortly after the turn of the year. The decision to relocate was taken in 2010, based on the fact that it is expensive to run two factories so near to each other and because many employees spend a lot of time going back and forth between the two factories – sometimes several times every day, says Operations Director Jean-Luc Margand. He also says that energy consumption is considerably reduced when production is consolidated in one place. The processing area, where the machines weigh several tons, was prepared in December, and Calis Abdurrahman, Scroll Machine Operator, has a new work place. “I am more comfortable here, because the layout is completely new and there is less noise than in Anse. Here, there are not so many machines making the noise and we can operate them faster because of easier access,” he says. The assembly line will be moved during the spring and all 500 employees will be working in the Reyrieux factory by the summer. The premises in Anse are owned by Danfoss and will be sold once the move is complete. 292012-02-03T13:48:52+01:00http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=30http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=3050 years within mobile hydraulics Recently, employees and specially invited guests enjoyed a reception celebrating 50 years of hydraulic activities in Nordborg, Denmark. In 1961, the cornerstone was laid for the billion-dollar business which, today, is known as Sauer-Danfoss. At the time, Danfoss founder, Mads Clausen, signed a contract with the American company CharLynn, which made it possible to produce and sell CharLynn’s products in Western/Eastern Europe and Russia. “When my father went to the USA to negotiate the contract, it took him only a week to close it. And what a fantastic development it has been since for Sauer-Danfoss. We are now number two in the mobile hydraulics market worldwide,” said Sauer-Danfoss Chairman Jørgen M. Clausen. Danfoss A/S owns 76 percent of Sauer-Danfoss Inc. Training in the truck It is easier to sell a new product if you know its advantages and function. And that’s exactly why two Danfoss trucks with technicians and a full living by Danfoss product range on board spent some weeks driving across France to offer training to heating installers, recently. Living by Danfoss is Danfoss Heating Solutions’ new series of electronic thermostats offering energy savings of up to 23 percent. “The installers were very impressed with the quality of the products and with the training offered,” explains Marketing & Communication Manager Christine Plevin. Danfoss A/S Annual General Meeting The Danfoss A/S Annual General Meeting takes place on April 27, 2012, at 16:00 hours in the Nord-Als Idrætscenter, Nordborg, Denmark. Agenda • The Board’s report on the company’s business during the past year • Presentation and approval of the company’s Annual Report • Decision on use of profit or compensation for losses • Election of the Board: all Board members elected by the shareholders’ meeting are up for election • Election of auditor • Submitted proposals • Any proposals from the Board or shareholders. All shareholders can of course ask the Board questions at the Annual General Meeting, but only proposals submitted before March 15, 2012, will be included in the final agenda and will therefore be discussed and decided at the Annual General Meeting. Please send proposals to: The Danfoss A/S Board, c/o Anders Stahlschmidt, Danfoss A/S, A 640, 6430, Nordborg, Denmark. Award for new sensor Henrik Gedde Moos, Chief Commercial Officer at the sensorproducing company Danfoss IXA, recently received a diploma on behalf of the company from The Danish Maritime Fund. The fund works to promote the Danish shipping trade and the shipyard industry and has for the past six years granted 230m DKK for new projects, including Danfoss IXA, which in cooperation with Green Instruments, supplies sensors that measure exhaust gases directly in ships’ chimneys. In the photo are Henrik Gedde Moos (center) together with Poul Sørensen, from Green Instruments, and the Danish Minister for Business and Growth, Ole Sohn, who presented the diplomas. 302012-02-03T13:48:52+01:00http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=31http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=31Getting through to IT Danfoss IT has set up a focus group to learn what needs improvement. BY LENE ILSØE NIELSEN Once every quarter, employees from Denmark, Italy, Russia, Belgium and the Netherlands meet to provide their input as to how Danfoss IT is performing. IT has established a focus group in Europe and, in this way they are in direct contact with the users. That is the way forward. Two more focus groups will be formed in 2012 to cover APAC and the Americas. As the Head of Help Desk, Kim Dalsgaard, Director Global Service Desk at Danfoss IT, benefits a lot from the focus group meetings. ”We listen and bring back input, and it is good to get feedback on something that we at IT think is working, but which is not working in the view of the users,” says Kim Dalsgaard. One of the jobs of the focus group is to find a new way of contacting Danfoss IT. Today, Danfoss IT receives many long emails which are tricky to grasp. This is set to be simplified by using a standardized form. Another initiative is that Danfoss IT will change the appearance of their messages – the so-called ‘tickets’ – which the recipients sometimes find difficult to understand. One of the members of the focus group is Bent Høghøj Iversen, who is a production engineer and the coordinator of IT in the small valves area at Automatic Controls, Nordborg. ”It is good to be able to give constructive criticism instead of emailing a complaint. They are receptive and take our ideas seriously, which has meant that I have had specific tasks solved,” he says. The focus group covering Europe also includes an employee from China and one from the USA. It numbers a total of 14 people. We listen and bring back input, and it is good to get feedback on something that we at IT think is working, but which is not working in the view of the users. Kim Dalsgaard 312012-02-03T13:48:52+01:00http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=32http://danfoss.ipapercms.dk/Danfoss/Newsletters/GlobalDanfoss/UK/2012/GlobalDanfossNo12012/?Page=32Danfoss around the world Bulgaria Walk safely to the metro Safe passage in and out of three newly built metro stations in Sofia will soon be a reality for the citizens of the Bulgarian capital. This is the result of a contract entered into between Trace Group Hold, which operates all metro stations on behalf of the Municipality of Sofia, and Danfoss Bulgaria. The solution is simple: 9,500m of electric heating cables will be installed in the stairs of the metro stations. The snow-melting system will guarantee that 650 square meters of stairs will be kept free of ice and snow. KoolApp Quick help with smart app A new app for smartphones makes it easy for installers to control refrigerant pressure and temperature in nearly all types of refrigeration systems without having to take a thick manual in the toolbox. The app is called KoolApp and is the first from Danfoss Refrigeration & Air Conditioning Controls and Danfoss Commercial Compressors. It is available for download at iTunes and AndroidMarket and is the most precise on the market. The app instantaneously reveals the optimum relationship between temperature and pressure in more than 40 refrigerants. Australia Celebrating 25-years in royal company Danfoss sponsored a dinner for the Danish crown prince and princess in connection with the couple’s visit to Australia, recently. The visit coincided with Danfoss’ 25-year-presence in the country. And two children of Danfoss employees got a once-in-a-life-time experience when they were asked to hand flowers to the Australian-born Danish princess. Around 160 VIP guests, including Danfoss Chairman Jørgen M. Clausen and other members of Danfoss’ management, participated in the dinner along with several employees from Danfoss’ Melbourne office. 322012-02-03T13:48:52+01:00